SessionGuidelines.

• If a minor's parents are not present, contact information and additional written consent is required prior to the session — a form will be provided
• We offer lifejackets in every size but recommend bringing your own for proper fitment
  • A well-fitting lifejacket should be snug but not tight. To test: lift the jacket by the shoulders — if it rises to or past the wearer's ears, it does not fit properly.

Health & Physical Condition

• A signed liability waiver is required for every participant before entering the water
• Waivers will be sent upon booking confirmation — please complete them in advance
• Our full waiver and policies are available at learnwatersports.ca/policies

We provide everything on the water. Just show up ready to ride.

• Participants who have consumed alcohol will not be permitted to ride — no refund will be issued

For full policy details see learnwatersports.ca/policies

• Cancellation by client — no refund, no credit
• Cancellations must be submitted by email to bookings@learnwatersports.ca — not accepted by phone or text

• Light rain — session proceeds as scheduled
• Heavy rain or thunder — session cancelled by coach, full credit to rebook
• Overcast or wind only — session proceeds; if conditions deteriorate, pro-rated credit for remaining time
• If no suitable rebook date before September 30 — full refund of all payments made
• The coach has final say on all weather-related decisions

• Tubing: +$30/hr additional fuel surcharge — waived for 2+ consecutive day bookings. It's a fun way to break up the other activities!
• Distance: +$100 flat (1.5–3hr) or +$200 flat (3–6hr) from Ottawa

All Stillwater Sports students receive free access to the Stillwater Skills app — a structured progression platform for tracking skills and earning certifications from Bronze through Platinum.

• Access at learnwatersports.ca/stillwaterapp — free for all students
• GPS session tracking — record your time on the water all season and compare against your friends
• We recommend creating your account before your session — we'll sign off your first skills on the day